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Spotlight Configuration

Product Specific Events

Retail Lending Application Submission:(ALL EVENTS OTHER THAN CUSTOMER ACTIONS)

  • Retail Submitted----->NO NOTIFICATIONS
  • Retail Prescreening--------->NO NOTIFICATIONS(Retrigger Task's Notification to Rm is there)
  • Retail CreditPackaging--------->NO NOTIFICATIONS(Retrigger Task's Notification to Rm is there)
  • Retail Underwriting------->(Retrigger Task's Notification to Rm is there)
Event Stage Key Value Bundle Purpose
  Retail Underwriting, GenerateOfferLetter RETAIL_NOTIFY_CUSTOMER_OFFER_LETTER {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Receiving Offer Letter Notification.
  Retail Underwriting NotifyRM RETAIL_NOTIFY_CREDIT_APPROVAL {"notifyRecipients" : "RM","notificationType" : "EMAIL"}   Config to set recipients and notification type for Retail receiving notification for credit Approval Notification.
  • Retail OfferAcceptence--------->NO NOTIFICATIONS(EMPTY NO LOGIC IS THERE IN THIS STAGE)(Retrigger Task's Notification to Rm is there)
  • Retail Due Deligence----------->NO NOTIFICATIONS(EMPTY NO LOGIC IS THERE IN THIS STAGE)(Retrigger Task's Notification to Rm is there)
  • Retail Closing------>(Retrigger Task's Notification to Rm is there)
Event Stage Key Value Bundle Purpose
  Retail Closing, RetailFulfilment, UpgradeProfile and notifyApplicant RETAIL_NOTIFY_APPLICATION_APPROVED {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail application Approved status Notification.
  • Retail FollowUp--------->NO NOTIFICATIONS

Retail Mortgage Application Submission:(ALL EVENTS OTHER THAN CUSTOMER ACTIONS AND INDEPENDENT PROCESS)

  • Retail Submitted ---------->NO NOTIFICATIONS
  • Retail Mortgage PreScreening------->(Retrigger Task's Notification to Rm is there)
Event Stage Key Value Bundle Purpose
  Retail Mortgage Prescreening, EnrichPropertyDetails RETAIL_NOTIFY_KYC_COMPLETION {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail KYC Completion Notification.
  • Retail Mortgage CreditPackaging------->NO NOTIFICATIONS(Retrigger Task's Notification to Rm is there)
  • Retail Mortgage Underwriting------->(Retrigger Task's Notification to Rm is there)
Event Stage Key Value Bundle Purpose
  Retail Mortgage Underwriting, NotifyCustomer RETAIL_NOTIFY_AIP_ILLUSTRATIVE_CUSTOMER_ACTION {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail AIP Ilustrative CustomerActions Notification.
  Retail Mortgage Underwriting, Offer Rejection RETAIL_NOTIFY_APPLICATON_REJECTION {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Application Rejection Notification.
  • Retail Mortgage OfferAcceptence--------->(Retrigger Task's Notification to Rm is there)
Event Stage Key Value Bundle Purpose
  Retail Mortgage OfferAcceptence, Notification to RM and Customer RETAIL_NOTIFY_USER_OFFER_LETTER {"notifyRecipients" : "RM","notificationType" : "EMAIL"}   Config to set recipients and notification type for Retail Receiving Offer Letter Notification.
  Retail Mortgage OfferAcceptence, Notification to RM and Customer RETAIL_NOTIFY_CUSTOMER_OFFER_LETTER {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Receiving Offer Letter Notification.
  • Retail Mortgage Due Diligence--------->NO NOTIFICATIONS
  • Retail Mortgage Closing--------->(Retrigger Task's Notification to Rm is there)
Event Stage Key Value Bundle Purpose
  Retail Mortgage closing, Retail upgrade Digital ProfileID RETAIL_NOTIFY_APPLICATION_APPROVED {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail application Approved status Notification.
  • Retail Mortagege FollowUp--------->NO NOTIFICATIONS

SME Lending Application Submission:(ALL EVENTS OTHER THAN CUSTOMER ACTIONS)

  • SME Submitted--------->NO NOTIFICATIONS
  • SME PreScreening---------->NO NOTIFICATIONS(Retrigger Task's Notification to Rm is there)
  • SME CreditPackaging------->NO NOTIFICATIONS(Retrigger Task's Notification to Rm is there)
  • SME Underwriting------>(Retrigger Task's Notification to Rm is there)
Event Stage Key Value Bundle Purpose
  SME Underwriting, OfferLetter Generation SME_NOTIFY_CUSTOMER_OFFER_LETTER {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for SME Receiving Offer Letter Notification.
  SME Underwriting, OfferLetter Generation, SendCoapplicantMail SME_NOTIFY_CUSTOMER_OFFER_LETTER_COAPPLICANT {"notifyRecipients" : "CO_APPLICANT","notificationType" : "EMAIL"}   Config to set recipients and notification type for SME Receiving Offer Letter Notification.
  SME Underwriting, NotifyRM SME_NOTIFY_CREDIT_APPROVAL {"notifyRecipients" : "RM","notificationType" : "EMAIL"}   Config to set recipients and notification type for SME credit Approval Notification.
  • SME Closing
Event Stage Key Value Bundle Purpose
  SME closing, SME Fulfilment SME_NOTIFY_APPLICATION_APPROVED {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for SME Application Approved status Notification.

Retail Deposit Application Submission:(ALL EVENTS OTHER THAN CUSTOMER ACTIONS)

  • Retail Deposit Submitted------------> NO NOTIFICATIONS
  • Retail Verification------------> NO NOTIFICATIONS
  • Retail Decision
Event Stage Key Value Bundle Purpose
  Retail Decision, Notify Applicant RETAIL_NOTIFY_DENIED_APPLICATION {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Denied Application Notification.
  • Retail Deposit Closing
Event Stage Key Value Bundle Purpose
  Retail Deposits Closing, Delivery and Filfilment, UpgradeDigitalProfileId and NotifyApplicants RETAIL_NOTIFY_APPLICATION_APPROVED {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail application Approved status Notification.

SME Deposit Application Submission:(ALL EVENTS OTHER THAN CUSTOMER ACTIONS)

  • SME Deposit Submitted------------> NO NOTIFICATIONS
  • SME Verification------------> NO NOTIFICATIONS
  • SME Decision
Event Stage Key Value Bundle Purpose
  SME Decision, Notify Applicant SME_NOTIFY_DENIED_APPLICATION {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for SME Denied Application Notification.
  • SME Deposits Closing
Event Stage Key Value Bundle Purpose
  SME Deposit Closing, Delivery and Filfilment, SME Deposits Create Accounts SME_NOTIFY_APPLICATION_APPROVED {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"}   Config to set recipients and notification type for SME Application Approved status Notification.

Retail Lending Application Submission:(ALL CUSTOMER ACTIONS)

  • Retail Submitted----->NO CUSTOMER ACTIONS
  • Retail Prescreening--------->NO CUSTOMER ACTIONS
  • Retail CreditPackaging--------->NO CUSTOMER ACTIONS
  • Retail Underwriting------->NO CUSTOMER ACTIONS
  • Retail OfferAcceptence--------->NO CUSTOMER ACTIONS
  • Retail Due Deligence----------->NO CUSTOMER ACTIONS
  • Retail Closing
Event Stage Key Value Bundle Purpose
 

Inside Retail Closing

we are calling InfinityAssist.RetailOnlineOfferLetterAcceptance

RETAIL_NOTIFY_CUSTOMER_ACTION_XCREDIT_CARDS_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Credit cards Consent CustomerActions.
 

Inside Retail Closing

we are calling InfinityAssist.RetailOnlineOfferLetterAcceptance

RETAIL_NOTIFY_CUSTOMER_ACTION_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Consent CustomerActions.
 

Inside Retail Closing

we are calling InfinityAssist.RetailOnlineOfferLetterAcceptance

RETAIL_NOTIFY_CUSTOMER_ACTION_OFFER_ACCEPTANCE {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail offerAcceptance CustomerActions.
  • Retail FollowUp--------->NO CUSTOMER ACTIONS

Retail Mortgage Application Submission:(ALL CUSTOMER ACTIONS AND INDEPENDENT PROCESS)

  • Retail Submitted ---------->NO CUSTOMER ACTIONS
  • Retail Mortgage PreScreening------->NO CUSTOMER ACTIONS
  • Retail Mortgage CreditPackaging------->NO CUSTOMER ACTIONS
  • Retail Mortgage Underwriting
Event Stage Key Value Bundle Purpose
  Inside Retail Mortgage Underwriting we are calling InfinityAssist.AIPCustomerActions RETAIL_MORTGAGE_NOTIFY_CUSTOMER_ACTION_AIP {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Mortgage AIP CustomerActions.
  Inside Retail Mortgage AIP Creation we are calling InfinityAssist.AIPCustomerActions RETAIL_MORTGAGE_NOTIFY_CUSTOMER_ACTION_AIP {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Mortgage AIP CustomerActions.
  Inside Retail Mortgage AIP Creation, Notify User RETAIL_NOTIFY_RETRIGGER_SIMULATION {"notifyRecipients" : "RM","notificationType" : "EMAIL"}   Config to set recipients and notification type for Retail Retrigger Simulation.
  • Retail Mortgage OfferAcceptence
Event Stage Key Value Bundle Purpose
  Inside Retail Mortgage OfferAcceptance we are calling InfinityAssist.RetailOnlineOfferLetterAcceptance RETAIL_MORTGAGE_NOTIFY_CUSTOMER_ACTION_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Mortgage Consent CustomerActions.
  Inside Mortgage Offer Letter Generation we are calling InfinityAssist.RetailOnlineOfferLetterAcceptance RETAIL_MORTGAGE_NOTIFY_CUSTOMER_ACTION_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Mortgage Consent CustomerActions.
  Inside Retail Mortgage OfferAcceptance we are calling InfinityAssist.RetailOnlineOfferLetterAcceptance RETAIL_MORTGAGE_NOTIFY_CUSTOMER_ACTION_OFFER_ACCEPTANCE {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Mortgage offerAcceptance CustomerActions.
  Inside Mortgage Offer Letter Generation we are calling InfinityAssist.RetailOnlineOfferLetterAcceptance RETAIL_MORTGAGE_NOTIFY_CUSTOMER_ACTION_OFFER_ACCEPTANCE {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Mortgage offerAcceptance CustomerActions.
  Inside Mortgage Offer Letter Generation, Notify User RETAIL_NOTIFY_RETRIGGER_SIMULATION {"notifyRecipients" : "RM","notificationType" : "EMAIL"}   Config to set recipients and notification type for Retail Retrigger Simulation.
  • Retail Mortgage Due Diligence------->NO CUSTOMER ACTIONS
  • Retail Mortgage Closing------->NO CUSTOMER ACTIONS
  • Retail Mortgage FollowUp------->NO CUSTOMER ACTIONS

SME Lending Application Submission:(ALL CUSTOMER ACTIONS)

  • SME Submitted--------->NO CUSTOMER ACTIONS
  • SME PreScreening---------->NO CUSTOMER ACTIONS
  • SME CreditPackaging------->NO CUSTOMER ACTIONS
  • SME Underwriting------>NO CUSTOMER ACTIONS
  • SME Closing
Event Stage Key Value Bundle Purpose
  Inside SME OnlineOfferAcceptance we are calling InfinityAssist.createCustomerAction SME_NOTIFY_CUSTOMER_ACTION_XCREDIT_CARDS_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for SME Credit cards Consent CustomerActions.
  Inside SME OnlineOfferAcceptance we are calling InfinityAssist.createCustomerAction SME_NOTIFY_CUSTOMER_ACTION_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for SME Consent CustomerActions.
  Inside SME OnlineOfferAcceptance we are calling InfinityAssist.createCustomerAction SMS_NOTIFY_CUSTOMER_ACTION_OFFER_ACCEPTANCE {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for SME offerAcceptance CustomerActions.

Retail Deposit Application Submission:(ALL CUSTOMER ACTIONS)

  • Retail Deposit Submitted
Event Stage Key Value Bundle Purpose
  Inside Retail Deposit Submitted we are calling InfinityAssist.RetailDepositCreateUserAction RETAIL_NOTIFY_CUSTOMER_ACTION_MOBILE_PHONE_NUMBER_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"}   Config to set recipients and notification type for Retail Mobile Phone Number Consent CustomerActions.
  • Retail Verification------------> NO CUSTOMER ACTIONS
  • Retail Decision------------> NO CUSTOMER ACTIONS
  • Retail Deposit Closing------------> NO CUSTOMER ACTIONS

SME Deposit Application Submission:(ALL CUSTOMER ACTIONS)

  • SME Deposit Submitted------------> NO CUSTOMER ACTIONS
  • SME Verification------------> NO CUSTOMER ACTIONS
  • SME Decision------------> NO CUSTOMER ACTIONS
  • SME Deposits Closing------------> NO CUSTOMER ACTIONS

All Spotlight Configurations Introduced:

  • Possible Values for notifyRecipients : MAIN_BPRROWER,CO_APPLICANT,ALL_PARTIES,ALL,RM,CURRENT_USER
  • Possible Values for notificationType : SMS/EMAIL/BOTH
Key Value Bundle Purpose
WELCOME_NOTIFY_CONFIG {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving Welcome notification.
RESUME_FOR_USERNAME_NOTIFY_CONFIG {"notifyRecipients" : "CURRENT_USER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving Username on saving and leaving the application.
SUBMISSION_NOTIFY_CONFIG {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving notification on submitting the application.
COAPPLICANT_STATUS_NOTIFY_CONFIG {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving notification when coApplicant starts filling/submits application.
COAPPLICANT_INVITE_ACCEPT_NOTIFY_CONFIG {"notifyRecipients" : "CO_APPLICANT","notificationType" : "BOTH"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving notification when coApplicant accepts invitation.
COAPPLICANT_DATA_DELETION_MAIL_CONFIG {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set the notification type and recepients for receiving notification after coApplicant is deleted.
INVITED_COAPPLICANT_NOTIFY_CONFIG {"notifyRecipients" : "CO_APPLICANT","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set the notification type and recepients for receiving coApplicant Invite notification.
CUSTOMER_ACTION_UPDATED_NOTIFY_RM_CONFIG {"notifyRecipients" : "RM","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set notifyRecepients and NotificationType for notification received by RM after customer completes customer action.
WELCOME_NOTIFY_CONFIG_SME {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving Welcome notification.
RESUME_FOR_USERNAME_NOTIFY_CONFIG_SME {"notifyRecipients" : "CURRENT_USER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving Username on saving and leaving the application.
RESUME_FOR_TEMPORARY_PWD_NOTIFY_CONFIG_SME {"notifyRecipients" : "CURRENT_USER","notificationType" : "BOTH"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving Temporary password on saving and leaving the application.
SUBMISSION_NOTIFY_CONFIG_SME {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving notification on submitting the application.
COAPPLICANT_STATUS_NOTIFY_CONFIG_SME {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving notification when coApplicant starts filling/submits application.
COAPPLICANT_INVITE_ACCEPT_NOTIFY_CONFIG_SME {"notifyRecipients" : "CO_APPLICANT","notificationType" : "BOTH"} NUO_CONFIG_BUNDLE Config to set recipients and notification type for receiving notification when coApplicant accepts invitation.
COAPPLICANT_DATA_DELETION_MAIL_CONFIG_SME {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set the notification type and recepients for receiving notification after coApplicant is deleted.
INVITED_COAPPLICANT_NOTIFY_CONFIG_SME {"notifyRecipients" : "CO_APPLICANT","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set the notification type and recepients for receiving coApplicant Invite notification.
CUSTOMER_ACTION_UPDATED_NOTIFY_RM_CONFIG_SME {"notifyRecipients" : "RM","notificationType" : "EMAIL"} NUO_CONFIG_BUNDLE Config to set notifyRecepients and NotificationType for notification received by RM after customer completes customer action.
RETAIL_NOTIFY_AIP_ILLUSTRATIVE_CUSTOMER_ACTION {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for Retail AIP Ilustrative CustomerActions Notification.
RETAIL_NOTIFY_APPLICATON_REJECTION {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for Retail Application Rejection Notification.
RETAIL_NOTIFY_USER_OFFER_LETTER {"notifyRecipients" : "RM","notificationType" : "EMAIL"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for Retail Receiving Offer Letter Notification.
RETAIL_NOTIFY_DENIED_APPLICATION {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for Retail Denied Application Notification.
RETAIL_NOTIFY_CUSTOMER_ACTION_XCREDIT_CARDS_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for Retail Credit cards Consent CustomerActions.
RETAIL_NOTIFY_RETRIGGER_SIMULATION {"notifyRecipients" : "RM","notificationType" : "EMAIL"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for Retail Retrigger Simulation.
SME_NOTIFY_CUSTOMER_OFFER_LETTER {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME Receiving Offer Letter Notification.
SME_NOTIFY_CUSTOMER_OFFER_LETTER_COAPPLICANT {"notifyRecipients" : "CO_APPLICANT","notificationType" : "EMAIL"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME Receiving Offer Letter Notification.
SME_NOTIFY_CREDIT_APPROVAL {"notifyRecipients" : "RM","notificationType" : "EMAIL"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME credit Approval Notification.
SME_NOTIFY_APPLICATION_APPROVED {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME Application Approved status Notification.
SME_NOTIFY_DENIED_APPLICATION {"notifyRecipients" : "MAIN_BORROWER","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME Denied Application Notification.
SME_NOTIFY_CUSTOMER_ACTION_XCREDIT_CARDS_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME Credit cards Consent CustomerActions.
SME_NOTIFY_CUSTOMER_ACTION_CONSENT {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME Consent CustomerActions.
SMS_NOTIFY_CUSTOMER_ACTION_OFFER_ACCEPTANCE {"notifyRecipients" : "ALL_PARTIES","notificationType" : "BOTH"} INFINITY_ASSIST_CONFIG_BUNDLE Config to set recipients and notification type for SME offerAcceptance CustomerActions.

 

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Published on :
Thursday, May 30, 2024 1:10:29 PM IST